✦ No minimums on custom caps • Free shipping over $35 • Bulk discounts auto-applied after 12 items • ★ 4.9 on Etsy • 100% satisfaction guarantee • 28+ years of embroidery craft
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Privacy Policy

Last updated: June 30, 2026

The Hat Store by Cypress (“we,” “us,” “our”) operates thehatstorebycypress.com. This policy explains what we collect and how we use it.

Information we collect

  • Order & contact information — name, email, shipping/billing address, phone, and order details.
  • Payment information — processed securely by our payment provider (WooPayments / Stripe, and where chosen PayPal, Affirm, Klarna, or Amazon Pay). We do not store full card numbers.
  • Custom artwork — logos, text, and images you upload to personalize products.
  • Usage data — pages visited, device/browser info, and cookies used to run the site and improve your experience.

How we use it

To process and fulfill orders, communicate with you, provide support, prevent fraud, comply with law, and improve our products and site.

Sharing

We share information only as needed with our payment processors, shipping carriers (USPS, UPS), and service providers that help operate the site. We do not sell your personal information.

Cookies

We use cookies for your cart, checkout, and basic analytics. You can control cookies in your browser settings.

Your choices

You may request access to, correction of, or deletion of your information by contacting us. We retain order records as required for accounting and legal purposes.

Contact

The Hat Store by Cypress, 1127 Royal Palm Beach Blvd, Suite 290, Royal Palm Beach, FL 33411. Email: sales@thehatstorebycypress.us.

Cookies, live chat and support data

We use first-party cookies and similar browser storage to run essential store functions (your cart, checkout session, and live-chat conversation) and to understand how the store is used. When you start a live chat we ask for your name and email so we can reply, and we record basic context to help us assist you: the page you were on, the contents of your cart, your device and browser type, screen size, language, time zone, how you arrived at the store (referring page), and your IP address. If your email matches an existing customer account, we may look up your order history with us to resolve your question faster. This information is used only to operate the store and support you; we do not sell it or share it with advertisers. You can clear our cookies at any time in your browser settings.

If you tick the optional box to receive deals and new designs, we will occasionally email you promotions from The Hat Store by Cypress. You can unsubscribe at any time using the link in any such email, or by contacting us.