Shipping Policy

Last updated: June 30, 2026

Where we ship

We currently ship within the United States.

Production time

Orders are custom-made. Production time is separate from shipping transit time and is confirmed at checkout. We begin production after your order (and proof approval, if applicable).

Shipping methods & rates

At checkout you can choose from several carrier options:

• Standard (USPS, 1–5 business days)
• USPS Priority Mail (1–3 business days)
• USPS Priority Mail Express (1–2 business days)
• UPS Ground (1–6 business days)
• UPS 2nd Day Air (2 business days)
• UPS Next Day Air (1 business day)

Standard shipping is FREE on orders $35 and up. Below $35, and for all faster options, rates are calculated per item and shown at checkout before payment. Carrier delivery estimates are not guaranteed.

Tracking

You’ll receive tracking information by email once your order ships.

Address accuracy & delays

Please ensure your shipping address is correct; we are not responsible for delays or losses due to incorrect addresses or carrier delays. Contact us if your order hasn’t arrived within the expected window.

Contact

sales@thehatstorebycypress.us