Customer Reviews
4.9
4,326 reviews from
our Etsy shop, 2017–2026
Every review below was left by a verified Etsy buyer of our custom embroidery. Our own store is new here. The craft behind it isn’t.
★★★★★
Great customer service and good quality. If you have a custom logo, just know there will be a setup fee!
★★★★★
Worked with me on changes and did an amazing job on the hoodie
★★★★★
This is GREAT ...tyvm (just what I had hoped for)
★★★★★
Good quality and fast shipping. Art department worked with me to make my drawn logo look as good as possible, I’m very satisfied and so is my husband
★★★★★
Honestly, we don’t even know where to begin. We absolutely love our personalized company caps. They perfectly executed our vision. We wouldn’t change one single thing. We only wish we could give TheHatStorebyCypress more stars for their A+ customer service. We are lifetime customers and are 100% satisfied.
★★★★★
Amazing all around, will be ordering again! thank you!
★★★★★
Bought it for my father as a Christmas present and he loves it! The quality is great!
★★★★★
Love love love everything that I’ve ordered. So happy with the quality!
★★★★★
Purchased as a gift! He loved the hat. Turned out excellent. I would buy again, without hesitation. I highly recommend. It was definitely worth the wait.
★★★★★
This company is awesome! I sent them an email explaining what I wanted and they nailed it! The hat is great quality and exceeded all of my expectations - I will definitely be reordering! Super helpful and great turn around time for a custom item. So happy I found them!
★★★★★
Came out absolutely amazing and great quality.
★★★★★
Loving my jacket! Arrived in a timely manner and I’m very happy with it
★★★★★
Beautifully made and I love the coral lettering on the gray visor!
★★★★★
awesome! exactly how I envisioned! love it. Great work 💓
★★★★★
Quality : fantastic Matched description: YES' my expectations: absolutely= love it And thank you
★★★★★
They always are prompt and deliver what was ordered.
★★★★★
The custom hat that I ordered exceeded my expectations in every way possible. The quality and craftsmanship of the hat is well above it’s price. Shipping was a breeze and they verified not only my order but made sure it matched what I wanted. I will be ordering from them in the near further!
★★★★★
Extremely happy with my experience with this vendor. I had a complicated embroidery design that other vendors kept rejecting as too detailed. I was at my wits end when I found this vendor on Etsy. Not only did they make it work perfectly, but when I saw the initial proof and realized I'd sent them the wrong version (unbelievable!!), they redid the whole image and sent me a new proof without any problems. I just received the final hats and I love how clean the embroidery is, how the colors really pop, and the quality of the hats. They run a little on the large side, but since they are adjustable I can definitely get it to work with my small head :) I am so excited to share these with the rest of "Team Toller"!!!
★★★★★
Perfect, just as expected. It arrived in a timely fashion and colors were as advertised.
★★★★★
Responsive customer service and great quality hat! Highly recommend!!
★★★★★
Great quality item, I’m beyond thrilled! Very easy to work with and communicate with seller too.
★★★★★
Great quality work with great communication!
★★★★★
Perfect! This is the second hat I’ve bought from this seller for my husband and again, he couldn’t be happier. Thank you so much for a great product and remembering to send it to the correct address since I put in the wrong one! Lol! He’s already talking about wanting to buy more!!!
★★★★★
Great lil hat!!! It was just as I hoped it would be...perfect. It arrived sooner than anticipated! My 3yr old grandaughter loved it!!! Thanks 😊
★★★★★
Arrived super quickly and looks even better than I expected! Thank you!
★★★★★
Hats were perfect! Easy to order reasonable shipping time.
★★★★★
Hats were perfect, exactly as expected. And, bonus, they arrived ahead of schedule!
★
Very expensive for one hat. The price when you search for this visor shows only $9. It is very misleading.
★
Very expensive for one hat. The price when you search for this visor shows only $9. It is very misleading.
★★★★★
You guys did a great job. Love the materials and design. Fits my head perfectly after a minor adjustment. It came exactly as I requested, and I'll be ordering from them again the next time I need a hat or three. Shipping took way too long, though, but I was in no rush, hence the 5-star rating.
Ready to see why?
Design your own custom embroidered cap or apparel. No minimums, live preview.
Start designing →