Customer Reviews

Nice quality Castro cap for the price. I ordered mine without embroidery. I would order another if I need one. Shipping was quick to Pennsylvania.

The material is awesome- not too heavy but still thick enough to cover.

I love working with this company. Great customer service, quality products.

always as we expect no issues and quick turnaround

This set up fee is well deserved with the communication and proofs sent.

this product is exactly what we wanted. It was quick with great communication!

These hats are great! Easily my favorite hat

Amazing quality, fast shipping and fantastic customer service!

Great seller with excellent products. The stitching is stellar and as expected, and the colors are exact. Couldn’t have wished for better.

This item was exactly as marketed! Quick turn around time.

These are exactly as advertised and proofed. thank you!

Great material visor and good embroidery

This is an amazing hat! I got my logo on the front and my name on the back and it's simply perfect. I am really glad I found TheHatStoreByCypress for my custom designed hat! They did the most excellent job creating my hat, and I'm incredibly happy with how it turned out. If I only found them last year when I used another store, that messed up my hat so bad I wanted to send it back! My logo wasn't centered and there were loose threads everywhere! That store was garbage. TheHatStoreByCypress is gold! So nice to find a custom Dad style hat. I only found velcro hats before. Excellent quality, great quality hat, perfect embroidery! I love it! Thank you so much to TheHatStoreByCypress for making me my perfect hat! Highly, highly, highly recommend this store. I will definitely buy from them again!

Awesome hat! Fast shipping! The customer service was top notch, letting me know how it looked beforehand and awaited my approval. Will be buying from them again!

Always a great experience with purchases and communication

My grandfather lost a hat that meant a lot to him and it wasn’t being made anymore. I reached out to this company and sent them a photo. They were able to recreate the hat. Can’t wait to give it to him soon

Great communication with seller. Greatly appreciate the mock-up being sent, that was a good extra step.

Very responsive to questions and easy to order.

Done well, good quality hat, shipped on time

This is outstanding work and excellent customer service

Was super excited to receive this! Totally perfect and the shop owner was great! Super soft and cozy too.

Amazing. Service was excellent and package was amazing! I already recommend to someone else! I’ll be back.

Service was great edits made as I required and fast shipping!

Great seller, quality product, always responsive with questions and quick shipping.

I will definitely be buying again. They have great communication great customer service. I definitely felt taken care of when there was a misunderstanding on an order. Will definitely be ordering again quite frequently.

This is the third hat that I have purchased and all arrived in perfect shape. Love these hats.

I originally sent an email to ask about a custom design I wasn't sure they would be able to do. Fast response time, I placed the order and fast turn around time, the thread color matches perfectly to what I picked out. I will definitely be ordering again.

Amazing customer service, quick response time, aid and collaboration in setting up our custom logo, great materials, delivered promptly!

Great customer service and good quality hats

This is the second time I ordered this hat. I lost the first one leaving it on the subway. Definitely liked it enough to get it again.