Customer Reviews
4.9
4,326 reviews from
our Etsy shop, 2017–2026
Every review below was left by a verified Etsy buyer of our custom embroidery. Our own store is new here. The craft behind it isn’t.
★★★★★
Good quality beanie, lettering is very well done. Great quality work, no complaints here. Would reccomend!
★★★★★
Another excellent hat from this seller. Thank you!
★★★★★
Helped me find our archived design. Thanks a bunch!
★★★★★
Repeat customer. Quality just like the first time!
★★★★★
Second order from them. Thanks for your help and great product!
★★★
The quality of the item is wonderful but I contacted customer service and was responded to diligently; requesting to make the logo the same colors and designs as the bill of the hat and they said that they would make those changes but when I got it, they didn’t make those changes so I’m a little upset.
★★★★★
Seller is great to work with got back to me right away with any customisation questions :-)
★★★★★
I am SO happy with how this hat turned out! I really appreciated that the seller sent a proof for me to approve before printing. It shipped quickly and I would definitely purchase from them again. The embroidery looks great and the hat is so soft. This will be a perfect gift!
★★★★★
Love my hat, since I’ve let my hair grow out I now have a ponytail, and it was very uncomfortable, putting on my caps with my ponytail, so this is a gray hat for me.
★★★★★
I’m happy to give this as a gift! It came out as I expected and arrived on time.
★★★★★
Made a great gift for my brother in law!
★★★★★
The Hat Store by Cypress - never ever disappoints!!! They have the highest quality of materials for the items they sell. The way my logo is stitched is unbelievably the best I have ever seen and felt which is why we keep using them year after year for all of employee's needs and Christmas gifts. When they did not have a particular size for one of my orders, they searched until they located that size to be able fulfill my order. They are truly one-of-one with their FIVE STAR RATED customer service.
★★★★★
Easy to work with. Exactly what I wanted. Shipped quickly!
★★★★★
Custom hat that was made perfectly! All my questions were answered promptly.
★★★★★
Happy with how the embroidery turned out. The quality of the shirt seems nice as well. Seller was also very kind and communicative. Great gift!
★★★★★
Great product and came exactly how I wanted it
★★★★★
Customer service was great. Quick response time.
★★★★★
Seller was easy to work with, answered all my questions, and delivered in a timely manner.
★★★★★
Thank you for you customer focus and great quality work!
★★★★★
Loved so much - will be ordering for staff.
★★★★★
Perfect. Wear it every day it matches my scrubs!
★★★★★
These hats were high quality and fully met my expectations
★★★★★
This is the second jacket like this that I have purchased from this Etsy store. It's great quality and is warm without being too thick and bulky. The logo addition always comes out perfectly (I've ordered logo shirts from them, as well), and their products are shipped quickly.
★★★★★
Seller provided a proof and quickly made the change I wanted.
★★★★★
Wonderful hat! Exactly as described! I get many compliments on my hat!
★★★★★
Quick and very professional. Thanks for working with me!
★★★★★
This is the BEST custom baseball cap!! Highly recommend!! My baseball cap came out PERFECT!!
★★★★★
Excellent quality of both shirt and logo patch. This is the fourth one I've ordered. Customer service is excellent! I highly recommend.
★★★★★
My go-to shop for all things customized for my business. Excellent work
★★★★★
Really beautiful just as I hoped. Good value.
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